{
  "node_id": "sales-crm-best-practices",
  "title": "Sales CRM Best Practices",
  "domain": "Sales, Marketing & PR",
  "version": "2.0.0",
  "last_updated": "2026-06-29",
  "bluf": "This node sets out operational best-practices for Sales CRM data governance; it is NOT a sovereign legal instrument and the numeric targets below are recommended operational thresholds, not statutory requirements. The underlying legal obligation it supports is the data-accuracy principle in data-protection law - in particular GDPR Article 5(1)(d), the CPRA right to correct (Section 1798.106), PIPEDA Schedule 1 Principle 4.6, and LGPD Article 6 - together with the master-data-quality framework of ISO 8000-110. As operational targets, organisations commonly require high contact-record completeness (for example a 90 percent completeness target and a duplicate rate kept below about 3 percent), email-format validation, E.164 phone formatting, reassignment of stale leads after about 60 days, opportunity-stage updates within about 30 days, assigned record ownership, automated deduplication, validated data imports, field-change auditing and role-based access control. These figures are illustrative good-practice values rather than legally mandated numbers.",
  "paywall": {
    "status": "LOCKED",
    "unlock_cost_usd": "0.01",
    "skyfire_id": "41779894-ece2-4163-9761-b3b1b76e19b0"
  },
  "crosswalks": {
    "_available_keys": [
      "nist_framework",
      "iso_standard",
      "ai_overlay_2026",
      "industry_mapping"
    ],
    "_note": "Full crosswalk values included in vault response"
  },
  "dependencies": [
    "ccpa-cpra",
    "can-spam-act-email",
    "casl-anti-spam-canada",
    "gdpr-art-21-marketing-optout",
    "sales-lead-gen-compliance",
    "soc2-processing-integrity"
  ],
  "primary_citations_count": 6
}