{
  "node_id": "uk-fca-consumer-duty-2023",
  "title": "UK FCA Consumer Duty (PS22/9) 2023 - Outcome-Based Consumer Protection Standard for Financial Services",
  "domain": "Banking & Global Finance",
  "version": "1.0.0",
  "last_updated": "2026-04-17",
  "bluf": "The UK FCA Consumer Duty requires FCA-regulated firms to act to deliver good outcomes for retail customers, as mandated by the new Consumer Principle (Principle 12). This is a shift to outcomes-based regulation, focusing on four key areas: Products and Services, Price and Value, Consumer Understanding, and Consumer Support.",
  "paywall": {
    "status": "LOCKED",
    "unlock_cost_usd": "0.01",
    "skyfire_id": "41779894-ece2-4163-9761-b3b1b76e19b0"
  },
  "crosswalks": {
    "_available_keys": [
      "nist_framework",
      "iso_standard",
      "industry_mapping",
      "ai_overlay_2026"
    ],
    "_note": "Full crosswalk values included in vault response"
  },
  "dependencies": [
    "uk-fca-ai-guidance-2023",
    "uk-pra-supervisory-statement-ss1-23",
    "uk-dpa-2018",
    "mifid-ii",
    "eu-psd2-strong-customer-authentication"
  ],
  "primary_citations_count": 7
}