{
  "node_id": "us-finra-rn-24-09-2024-genai-llm-firm-supervision",
  "title": "FINRA Regulatory Notice 24-09 (2024) - Member Firm Obligations on Generative AI and Large Language Models",
  "domain": "AI Governance & Law",
  "version": "1.0.0",
  "last_updated": "2026-05-14",
  "bluf": "FINRA Regulatory Notice 24-09 (27 June 2024) reminds FINRA member firms that existing FINRA rules continue to apply when firms develop, integrate, or deploy generative AI tools and large language models in their business. The notice covers customer-facing chatbots, employee-facing GenAI assistants, automated content generation for communications with the public, model-assisted surveillance and supervision, and automated trading and order handling. The notice emphasises that member firms must (1) have a reasonably designed supervisory system tailored to the GenAI use case (FINRA Rule 3110), (2) ensure communications with the public comply with content standards and recordkeeping (FINRA Rules 2210 and 4511 plus SEC 17a-4 retention rules), (3) supervise associated persons and third-party vendors providing AI tools (FINRA Rule 3110, SEC OCIE risk alerts on outsourcing), (4) protect customer information and confidentiality (FINRA Rule 4530, SEC Regulation S-P), (5) consider conflicts of interest particularly where GenAI affects investment recommendations (Reg BI), and (6) ensure books and records reflect all communications including AI-generated content (Rule 4511). Notice 24-09 does not create new rules but clarifies the application of existing rules to GenAI.",
  "paywall": {
    "status": "LOCKED",
    "unlock_cost_usd": "0.01",
    "skyfire_id": "41779894-ece2-4163-9761-b3b1b76e19b0"
  },
  "crosswalks": {
    "_available_keys": [
      "industry_mapping",
      "related_frameworks"
    ],
    "_note": "Full crosswalk values included in vault response"
  },
  "dependencies": [
    "frb-sr-11-7-model-risk-management",
    "us-eo-14179-ai-2025"
  ],
  "primary_citations_count": 7
}