What REGULATION (EU) 2022/2065 on a Single Market For Digital Services and amending Directive 2000/31/EC (Digital Services Act) - Article 19: Out-of-court dispute settlement requires
This article requires online platforms to provide recipients of their service with access to certified out-of-court dispute settlement bodies to resolve disputes over content moderation decisions.
Pillar: Cybersecurity · Authority: European Parliament and Council of the European Union · Version: 1.0.0 · Last updated:
Primary source: https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32022R2065
SHA-256 integrity: e52809b5dbec8098165769ebe064fb8a4c7b5ebbe9a80a8cabcb452fafc4e0b3
Primary Citations — 6 traced to source
- Article 19(1): Recipients of the service, including any individual or entity that has submitted a notice, shall have the right to select any out-of-court dispute settlement body that has been certified in accordance with paragraph 5 in order to resolve disputes relating to decisions taken by the provider of the online platform.
- Article 19(1): Providers of online platforms shall ensure that any dispute that has already been resolved concerning the same information and the same grounds for the alleged illegality or incompatibility of content is not submitted to an out-of-court dispute settlement.
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