What Directive (EU) 2019/771 of the European Parliament and of the Council of 20 May 2019 on the sale of goods, amending Regulations (EU) 2017/2394 and (EU) 2018/858, and repealing Directive 1999/44/EC requires
This Directive establishes a harmonized 2-year legal guarantee for consumer goods, requiring sellers to ensure conformity at the time of delivery. Consumers have a hierarchy of remedies-repair or replacement first, then price reduction or refund-under Articles 7-11, applicable to all B2C sales of tangible and digital goods within the EU.
Pillar: Sales, Marketing & PR · Authority: European Parliament and Council of the European Union · Version: 1.0.0 · Last updated:
Primary source: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32019L0771
SHA-256 integrity: 353db2e1c3c9abc7c98eb2f98ab24b9ac5e4c149e30d4ea95805fac02abe6630
Primary Citations — 7 traced to source
- Directive (EU) 2019/771, https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32019L0771, Article 5, 2019
- Directive (EU) 2019/771, https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32019L0771, Article 6, 2019
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