What Directive (EU) 2018/1972 (European Electronic Communications Code) - Title III, Chapter V: End-User Rights requires
The European Electronic Communications Code (EECC), under Articles 102 to 115, mandates that providers of public electronic communications services grant specific rights to end-users, including transparent contract information, simplified provider switching with number portability, minimum service quality levels, and reliable access to emergency services through the single European emergency number '112'.
Pillar: Telecoms & Digital Infrastructure · Authority: European Parliament and the Council of the European Union · Version: 1.0.0 · Last updated:
Primary source: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32018L1972
SHA-256 integrity: 49c11163e90d63731295a594e47f93d793330da352a206b328c106afd5c3f185
Primary Citations — 7 traced to source
- Directive (EU) 2018/1972, Article 102 - Information requirements for contracts
- Directive (EU) 2018/1972, Article 104 - Quality of service
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- Discovery (free): /api/v1/nodes/eu-eecc-end-user-rights-universal-service.json — 6-field metadata
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