What ISO/IEC 27017 (Cloud Controls) requires
The organizational posture concerning ISO/IEC 27017 establishes a comprehensive framework for cloud security controls, yet presents a material deviation regarding data jurisdiction. Adherence to controls for provider-customer relationships is demonstrated through a formally defined shared responsibility model and support for customer identity federation. Technical safeguards are systematically enforced, including logical customer data segregation and applied virtual machine hardening, consistent with leading virtualization security protocols. A coherent security posture is maintained by aligning network security controls across both physical and virtual environments. In line with incident management specifications, Service Level Agreements mandate a security incident response time not to exceed 24 hours, while proactive monitoring is ensured through configured alerts. Operational diligence, reflecting guidance on cloud service customer information security, includes providing customer access to security logs, conducting privileged access reviews at a 90-day frequency, and executing data restoration tests every 6 months. A secure asset removal procedure is also defined. The primary non-conformity is the system’s current inability to enforce customer-specified jurisdictions, a critical control for data sovereignty that remains unimplemented.
Pillar: Cloud & SaaS · Authority: ISO (International Organization for Standardization) · Version: 1.1.0 · Last updated:
Primary source: https://www.iso.org/standard/43757.html
SHA-256 integrity: c7463219572645ea7bff3cab02af58f3b8861b5ea16341ba8812cf25e22a7d40
Primary Citations — 6 traced to source
- {"citation_id":"GDPR_Article_32","description":"Regulation (EU) 2016/679 (General Data Protection Regulation), Article 32: Security of processing. Requires controllers and processors to implement appropriate technical and organizational measures. ISO 27017 provides a recognized framework for demonstrating such measures for cloud services."}
- {"citation_id":"HIPAA_Security_Rule_45_CFR_164_308","description":"Health Insurance Portability and Accountability Act Security Rule (45 CFR § 164.308). Requires administrative, physical, and technical safeguards for ePHI. ISO 27017 controls directly address the technical safeguards required when using a cloud provider as a Business Associate."}
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