ISO/IEC 27017 (Cloud Controls)

What ISO/IEC 27017 (Cloud Controls) requires

The organizational posture concerning ISO/IEC 27017 establishes a comprehensive framework for cloud security controls, yet presents a material deviation regarding data jurisdiction. Adherence to controls for provider-customer relationships is demonstrated through a formally defined shared responsibility model and support for customer identity federation. Technical safeguards are systematically enforced, including logical customer data segregation and applied virtual machine hardening, consistent with leading virtualization security protocols. A coherent security posture is maintained by aligning network security controls across both physical and virtual environments. In line with incident management specifications, Service Level Agreements mandate a security incident response time not to exceed 24 hours, while proactive monitoring is ensured through configured alerts. Operational diligence, reflecting guidance on cloud service customer information security, includes providing customer access to security logs, conducting privileged access reviews at a 90-day frequency, and executing data restoration tests every 6 months. A secure asset removal procedure is also defined. The primary non-conformity is the system’s current inability to enforce customer-specified jurisdictions, a critical control for data sovereignty that remains unimplemented.

Pillar: Cloud & SaaS · Authority: ISO (International Organization for Standardization) · Version: 1.1.0 · Last updated: 2026-04-09

Primary source: https://www.iso.org/standard/43757.html

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