What ITIL 4 Service Value System - Service Management Framework for IT Service Delivery, Value Creation and Continual Improvement requires
ITIL 4 provides a flexible framework for technology and digital service management, centered on the Service Value System (SVS) which describes how organizational components and activities work together to facilitate value co-creation. The SVS, detailed in ITIL 4 Foundation Section 3, requires organizations to integrate Guiding Principles, Governance, the Service Value Chain, Practices, and Continual Improvement to transform opportunity/demand into value for stakeholders.
Pillar: Cloud & SaaS · Authority: PeopleCert / AXELOS · Version: 1.0.0 · Last updated:
Primary source: https://www.axelos.com/certifications/itil-service-management
SHA-256 integrity: a72ac36904a0776e09e445cd8a57fd7ca9fe68a2bf84d70e2b82c513b64473ee
Primary Citations — 7 traced to source
- ITIL® 4 Foundation, ITIL 4 Edition, 2019, Section 3: The ITIL service value system
- ITIL® 4 Foundation, ITIL 4 Edition, 2019, Section 3.1: Guiding principles
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