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UK Ofgem Gas and Electricity Supply Licence Conditions 2024 - Price Cap Compliance, Vulnerability Obligations, Metering Standards and Switching Rules

This regulation mandates that UK-licensed gas and electricity suppliers comply with the energy price cap for default tariffs (SLC 22), identify and…

What UK Ofgem Gas and Electricity Supply Licence Conditions 2024 - Price Cap Compliance, Vulnerability Obligations, Metering Standards and Switching Rules requires

This regulation mandates that UK-licensed gas and electricity suppliers comply with the energy price cap for default tariffs (SLC 22), identify and provide appropriate support to vulnerable customers (SLC 0 and 25B), ensure accurate metering and billing (SLC 12), and facilitate efficient and reliable customer switching processes (SLC 14A).

Pillar: Energy & Utilities · Authority: Office of Gas and Electricity Markets (Ofgem) · Version: 1.0.0 · Last updated:

Primary source: https://www.ofgem.gov.uk/check-if-energy-price-cap-affects-you

SHA-256 integrity: 7cec90f2847baa97deb7309005d6d5aa2a487421d3099869404b23389d9fbf06

Primary Citations — 7 traced to source

  • Standard conditions of the gas supply licence, Condition 22: The default tariff cap
  • Standard conditions of the electricity supply licence, Condition 0: Treating domestic customers fairly

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