What 47 CFR Part 4 - Disruptions to Communications: Outage Reporting, Notification Timeframes, Submarine Cable and DIRS requires
47 CFR Part 4 governs the mandatory reporting of significant disruptions to communications by covered communications providers to the Federal Communications Commission (FCC). Section 4.9 sets the threshold criteria for reporting an outage. For cable, satellite, signaling system 7, wireless and wireline providers, a Notification must be filed electronically within 120 minutes of discovering an outage of at least 30 minutes duration that, among other criteria, potentially affects at least 900,000 user-minutes of telephony service, affects at least 667 OC3 minutes, potentially affects special offices and facilities, or potentially affects a 911 special facility (as defined in Section 4.5(e)) or a 988 special facility (Section 4.5(f)). Interconnected VoIP service providers must file a Notification within 240 minutes of discovering an outage of at least 30 minutes duration that potentially affects a 911 special facility. After a Notification, the provider must file an Initial Communications Outage Report not later than 72 hours after discovering the outage and a Final Communications Outage Report not later than 30 days after discovering the outage. Section 4.11 specifies the content and attestation requirements for the Notification and the Initial and Final reports. Section 4.15 establishes submarine cable outage reporting, treating an outage of a portion of a submarine cable system between submarine line terminal equipment of 30 minutes or more, or an outage of any fiber pair on a cable segment of four hours or more, as reportable. Section 4.18 requires mandatory Disaster Information Reporting System (DIRS) reporting by cable, wireless, wireline and interconnected VoIP providers when the Commission activates DIRS, including daily infrastructure-status reports and a single final report within 24 hours of DIRS deactivation. Part 4 is the principal federal rule governing communications outage transparency in the United States.
Pillar: Telecoms & Digital Infrastructure · Authority: US Federal Communications Commission (FCC) · Version: 1.0.0 · Last updated:
Primary source: https://www.ecfr.gov/current/title-47/part-4
SHA-256 integrity: 0fb99d8065a6559aade40be01f28f9008653e8073f67904616f16ad9325f2c3d
Primary Citations — 7 traced to source
- 47 CFR 4.5 - Definitions of outage, special offices and facilities, 911 special facilities, and 988 special facilities.
- 47 CFR 4.7 - Definitions of metrics used to determine the general outage-reporting threshold criteria.
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