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Brazil Consumer Defense Code (CDC) Lei 8.078/1990 - Consumer Rights and Supplier Obligations

Brazil's Consumer Defense Code (Codigo de Defesa do Consumidor - CDC, Lei 8.078 of 11 September 1990, as amended through 2022) establishes comprehensive…

What Brazil Consumer Defense Code (CDC) Lei 8.078/1990 - Consumer Rights and Supplier Obligations requires

Brazil's Consumer Defense Code (Codigo de Defesa do Consumidor - CDC, Lei 8.078 of 11 September 1990, as amended through 2022) establishes comprehensive consumer rights and supplier obligations enforced by PROCON (consumer protection offices in each state) and SENACON (Secretaria Nacional do Consumidor). Key provisions include strict product liability, 7-day cooling-off for remote purchases (CDC Article 49), mandatory product safety recalls, prohibition of abusive contract terms, 30-day warranty for non-durable goods and 90-day for durable goods, and reverse burden of proof in consumer disputes.

Pillar: Operations & CX · Authority: SENACON - Secretaria Nacional do Consumidor (Ministry of Justice and Public Security) · Version: 1.0.0 · Last updated:

Primary source: https://www.planalto.gov.br/ccivil_03/leis/l8078compilado.htm

SHA-256 integrity: 81d8126b20f8db17ae38fba40c63bf70a130897c9f4c8e922dabe81bdc61cf8c

Primary Citations — 7 traced to source

  • {"instrument":"Codigo de Defesa do Consumidor (Lei 8.078 de 11 de setembro de 1990)","section":"Article 6 - Basic consumer rights; Article 12-17 - Supplier liability for defective products; Article 49 - Cooling-off right for distance and off-premises purchases","url":"https://www.planalto.gov.br/ccivil_03/leis/l8078compilado.htm"}
  • {"instrument":"Lei 8.078/1990 - CDC","section":"Article 26-27 - Legal warranty periods (30 days non-durable, 90 days durable goods); Article 51 - Abusive contract terms void by operation of law","url":"https://www.planalto.gov.br/ccivil_03/leis/l8078compilado.htm"}

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