What Regulation (EU) No 181/2011 of the European Parliament and of the Council of 16 February 2011 concerning the rights of passengers in bus and coach transport requires
This Regulation establishes the rights of passengers in bus and coach transport (Articles 1 and 2). It requires non-discriminatory contract conditions and tickets (Article 4), provides for compensation and assistance in the event of death, personal injury, or loss of or damage to luggage (Article 7), addresses the immediate practical needs of passengers following an accident (Article 8), grants a right to transport for persons with disabilities or reduced mobility (Article 9) subject to limited exceptions (Article 10), and requires accessibility and information (Article 11) and assistance at designated terminals and on board (Articles 12 and 13).
Pillar: Automotive & Mobility · Authority: European Parliament and Council of the European Union · Version: 1.0.0 · Last updated:
Primary source: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32011R0181
SHA-256 integrity: fb9128a99c25728215d4fe677a4f02a6574ff45f8ee17a700b7469bf1fbe4a37
Primary Citations — 5 traced to source
- Regulation (EU) No 181/2011, Article 4 - Tickets and non-discriminatory contract conditions
- Regulation (EU) No 181/2011, Article 7 - Death or personal injury to passengers and loss of or damage to luggage
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