What Directive (EU) 2018/2002 on energy efficiency - Article 11: Cost of access to metering and billing information for electricity and gas requires
Organizations must provide final customers with free energy bills and billing information, offer an electronic option, and supply clear explanations of bill calculations upon request.
Pillar: Industrial IoT & Energy · Authority: European Parliament and Council of the European Union · Version: 1.0.0 · Last updated:
Primary source: https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32018L2002
SHA-256 integrity: 166d254cd70f6b8e2d77c21f309d6caa9d50bde5e62ab27db6a357e1af55b080
Primary Citations — 5 traced to source
- Article 11: Member States shall ensure that final customers receive all their bills and billing information for energy consumption free of charge.
- Article 11: Member States shall ensure that final customers are offered the option of receiving bills and billing information electronically.
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