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Regulation (EU) 2018/302 of the European Parliament and of the Council of 28 February 2018 on addressing unjustified geo-blocking and other forms of discrimination based on customers' nationality, place of residence or place of establishment within the internal market and amending Regulations (EC) No 2006/2004 and (EU) 2017/2394 and Directive 2009/22/EC

This regulation prohibits traders from blocking or limiting a customer's access to their online interfaces (websites, apps) and from automatically…

What Regulation (EU) 2018/302 of the European Parliament and of the Council of 28 February 2018 on addressing unjustified geo-blocking and other forms of discrimination based on customers' nationality, place of residence or place of establishment within the internal market and amending Regulations (EC) No 2006/2004 and (EU) 2017/2394 and Directive 2009/22/EC requires

This regulation prohibits traders from blocking or limiting a customer's access to their online interfaces (websites, apps) and from automatically redirecting them to a different version of the interface based on their nationality, place of residence, or establishment, without the customer's explicit consent, as mandated by Article 3.

Pillar: Operations & CX · Authority: European Parliament and the Council of the European Union · Version: 1.0.0 · Last updated:

Primary source: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32018R0302

SHA-256 integrity: 1f73267d55f1937f5d77cab9b974d2e344693fc0253eae1b8015d22c88daebf9

Primary Citations — 6 traced to source

  • Regulation (EU) 2018/302, Article 3 - Access to online interfaces
  • Regulation (EU) 2018/302, Article 4 - Access to goods and services

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