What Directive 2008/122/EC of the European Parliament and of the Council of 14 January 2009 on the protection of consumers in respect of certain aspects of timeshare, long-term holiday product, resale and exchange contracts requires
This Directive protects consumers in respect of timeshare, long-term holiday product, resale and exchange contracts (Article 1). It regulates advertising (Article 3), requires pre-contractual information to be provided in good time (Article 4) and to form an integral part of the contract (Article 5), grants the consumer a right of withdrawal within the period set in Article 6 with defined modalities (Articles 6 and 7) and effects (Article 8), prohibits any advance payment during the withdrawal period (Article 9), sets specific rules for long-term holiday product contracts (Article 10), and makes the Directive imperative so consumers cannot waive their rights (Article 12).
Pillar: Operations & CX · Authority: European Parliament and Council of the European Union · Version: 1.0.0 · Last updated:
Primary source: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32008L0122
SHA-256 integrity: fbe567f160f79fa9215b6e1ddd0d3f061519ce4173faaec058db112bc22a2031
Primary Citations — 5 traced to source
- Directive 2008/122/EC, Article 1 - Purpose and scope
- Directive 2008/122/EC, Article 4 - Pre-contractual information
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