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Mexico Federal Consumer Protection Law (LFPC 1992) - PROFECO Enforcement and Consumer Rights

Mexico's Ley Federal de Proteccion al Consumidor (LFPC, published 24 December 1992 in the DOF, as amended through 2022) establishes consumer rights and…

What Mexico Federal Consumer Protection Law (LFPC 1992) - PROFECO Enforcement and Consumer Rights requires

Mexico's Ley Federal de Proteccion al Consumidor (LFPC, published 24 December 1992 in the DOF, as amended through 2022) establishes consumer rights and supplier obligations enforced by the Procuraduria Federal del Consumidor (PROFECO). Key provisions include: 5-day cooling-off for off-premises sales (LFPC Article 56), mandatory price displays, prohibition of discriminatory practices, strict adhesion contract registration with PROFECO, product warranty obligations (90 days minimum for durable goods), and PROFECO conciliation and arbitration procedures with fines up to 10% of annual turnover or USD 2.5 million equivalent.

Pillar: Operations & CX · Authority: PROFECO - Procuraduria Federal del Consumidor (Mexico) · Version: 1.0.0 · Last updated:

Primary source: https://www.profeco.gob.mx/consumidor/ley.asp

SHA-256 integrity: b204726cda9c7b3a01a4fe653abe06600cf2ee30e520523534bf7745f284b29e

Primary Citations — 7 traced to source

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