What Mexico Federal Consumer Protection Law (LFPC 1992) - PROFECO Enforcement and Consumer Rights requires
Mexico's Ley Federal de Proteccion al Consumidor (LFPC, published 24 December 1992 in the DOF, as amended through 2022) establishes consumer rights and supplier obligations enforced by the Procuraduria Federal del Consumidor (PROFECO). Key provisions include: 5-day cooling-off for off-premises sales (LFPC Article 56), mandatory price displays, prohibition of discriminatory practices, strict adhesion contract registration with PROFECO, product warranty obligations (90 days minimum for durable goods), and PROFECO conciliation and arbitration procedures with fines up to 10% of annual turnover or USD 2.5 million equivalent.
Pillar: Operations & CX · Authority: PROFECO - Procuraduria Federal del Consumidor (Mexico) · Version: 1.0.0 · Last updated:
Primary source: https://www.profeco.gob.mx/consumidor/ley.asp
SHA-256 integrity: e94e64902fe1e3d1ce34f0a82bdbb069edda358518fbfb60e420254136b97f8d
Primary Citations — 7 traced to source
- {"instrument":"Ley Federal de Proteccion al Consumidor (LFPC, DOF 24 diciembre 1992, reformas hasta 2022)","section":"Article 7-10 - Price display obligations; Article 56 - Cooling-off right for off-premises and distance sales; Article 58 - Non-discrimination in supply of goods and services","url":"https://www.profeco.gob.mx/consumidor/ley.asp"}
- {"instrument":"LFPC 1992 (reformas 2022)","section":"Article 77-79 - Legal warranty for goods (90 days durable, 30 days non-durable); Article 85-90 - Adhesion contract registration with PROFECO (RECA system)","url":"https://www.profeco.gob.mx/consumidor/ley.asp"}
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