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Directive (EU) 2015/2366 on payment services in the internal market - Article 72: Refusal of payment orders

This article requires payment service providers to notify users of any refusal to execute a payment order, including the reasons and correction…

What Directive (EU) 2015/2366 on payment services in the internal market - Article 72: Refusal of payment orders requires

This article requires payment service providers to notify users of any refusal to execute a payment order, including the reasons and correction procedures, and prohibits refusal of authorized orders if all contractual conditions are met.

Pillar: Banking & Global Finance · Authority: European Parliament and Council of the European Union · Version: 1.0.0 · Last updated:

Primary source: https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32015L2366

SHA-256 integrity: 166fcb1bbb34f1fbd481121006a073fa0677facd6c31de9f7ad15ee26e27caad

Primary Citations — 5 traced to source

  • Article 72(1): Where the payment service provider refuses to execute a payment order or to initiate a payment transaction, the refusal and, if possible, the reasons for it and the procedure for correcting any factual errors that led to the refusal shall be notified to the payment service user, unless prohibited by other relevant Union or national law.
  • Article 72(1): The payment service provider shall provide or make available the notification in an agreed manner at the earliest opportunity, and in any event within the time limits specified in Article 83(1).

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