What UK Consumer Contracts Regulations 2013 Regulation 9 Information Requirements for Off-Premises Contracts requires
UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 SI 2013/3134 Regulation 9 is a key consumer protection law requiring traders to provide consumers with a specific list of information before they are bound by an off-premises contract, including total price, trader identity, characteristics of goods or services, and the 14-day right to cancel under consumer law, with pre-contractual information forming part of the contract and the cancellation period extended to 12 months if information is not provided.
Pillar: Operations & CX · Authority: Department for Business, Energy and Industrial Strategy (BEIS); Competition and Markets Authority (CMA) · Version: 1.0.0 · Last updated:
Primary source: https://www.legislation.gov.uk/uksi/2013/3134/contents
SHA-256 integrity: 52b94853a343e0156aa3a5a6b326479c7830862bc592fa9ecb6328fc660eef8e
Primary Citations — 6 traced to source
- SI 2013/3134, Regulation 9(1): Before the consumer is bound by an off-premises contract, the trader must give the consumer the information listed in Schedule 2 in a legible way.
- SI 2013/3134, Regulation 9(3): The information required by paragraph (1) must be given on paper unless the consumer agrees that it may be given on another durable medium.
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