What UK Consumer Rights Act 2015 Section 34 — Digital Content to Be of Satisfactory Quality requires
Consumer protection: every contract to supply digital content is treated as including a term that the quality of the digital content is satisfactory. Quality is measured by the reasonable person standard, having regard to description, price (if relevant), and all other relevant circumstances. Quality includes fitness for purpose, freedom from minor defects, safety and durability. Defects drawn to the consumer's attention before contract, revealed by examination, or apparent from a trial version are excluded. Public statements by trader, producer or representative are relevant circumstances subject to the Section 34(7) carve-outs.
Pillar: Operations & CX · Authority: Parliament of the United Kingdom · Version: 1.0.0 · Last updated:
Primary source: https://www.legislation.gov.uk/ukpga/2015/15/section/34
SHA-256 integrity: 175c52c84b0e7ee645bd59dac5c3e06a8ccd2dfaebf831c296dfa098e2850ca4
Primary Citations — 8 traced to source
- Consumer Rights Act 2015 (c. 15) Section 34 (Digital content to be of satisfactory quality) subsection (1): 'Every contract to supply digital content is to be treated as including a term that the quality of the digital content is satisfactory.' (legislation.gov.uk/ukpga/2015/15/section/34)
- Consumer Rights Act 2015 Section 34(2): the quality of digital content is satisfactory if it meets the standard that a reasonable person would consider satisfactory, taking account of any description of the digital content, the price mentioned in the contract (if relevant), and all the other relevant circumstances.
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