What UK Consumer Rights Act 2015 Section 62 — Requirement for Contract Terms and Notices to Be Fair requires
Consumer protection rule: an unfair term of a consumer contract or an unfair consumer notice is not binding on the consumer. A term or notice is unfair if, contrary to the requirement of good faith, it causes a significant imbalance in the parties' rights and obligations under the contract to the detriment of the consumer. The unfairness assessment is made by reference to the nature of the subject matter and all circumstances existing when the term was agreed (or the notice took effect), and to all other terms of the contract or any other contract on which it depends. The consumer remains entitled to rely on an unfair term if they choose to do so.
Pillar: Operations & CX · Authority: Parliament of the United Kingdom · Version: 1.0.0 · Last updated:
Primary source: https://www.legislation.gov.uk/ukpga/2015/15/section/62
SHA-256 integrity: ba5d0882b6e0bb11f7a878478ac68ed956de6d13567c622109d3029bcb8bee43
Primary Citations — 9 traced to source
- Consumer Rights Act 2015 (c. 15) Section 62 (Requirement for contract terms and notices to be fair) subsection (1): 'An unfair term of a consumer contract is not binding on the consumer.' (legislation.gov.uk/ukpga/2015/15/section/62)
- Consumer Rights Act 2015 Section 62(2): 'An unfair consumer notice is not binding on the consumer.'
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