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UK FCA Insurance Conduct of Business Sourcebook (ICOBS)

The UK FCA's ICOBS mandates that insurance firms act honestly, fairly, and professionally in the best interests of their customers (ICOBS 2.5.-1R). This…

What UK FCA Insurance Conduct of Business Sourcebook (ICOBS) requires

The UK FCA's ICOBS mandates that insurance firms act honestly, fairly, and professionally in the best interests of their customers (ICOBS 2.5.-1R). This includes providing clear product information, ensuring products offer fair value (ICOBS 6A), handling claims promptly and fairly (ICOBS 8), and providing transparent and fair renewal processes (ICOBS 6.5).

Pillar: Banking & Global Finance · Authority: Financial Conduct Authority (FCA) · Version: 1.0.0 · Last updated:

Primary source: https://www.handbook.fca.org.uk/handbook/ICOBS/

SHA-256 integrity: 3fe089798dade9eabf6050e4e5955c0605f72674b118e14bb3029bfb4b672083

Primary Citations — 6 traced to source

  • ICOBS 2.5.-1R: The client's best interests rule
  • ICOBS 6A.2: Product approval and fair value

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